Shipping & Returns
Shipping
Every print is carefully rolled and shipped in a sturdy tube. Every order is sent with a fully tracked service and insured, and orders are dispatched within 10 business days. You’ll receive an email with tracking details once your order is on its way.
We ship worldwide. For prints, the shipping options and their prices are shown in the cart before you pay. International orders may be subject to import duties or taxes charged by the destination country; these are the buyer’s responsibility.
Original paintings are packed by hand in custom packaging, so their shipping is quoted once the painting is packed. You’ll receive an email with the shipping price and a secure link to pay it, and the painting ships as soon as it’s paid. Any prints in the same order travel with it.
Damaged or missing orders
If your order arrives damaged, get in touch through the Contact page within 7 days of delivery. Please keep the packaging and take photos of the damage and the packaging, as we may ask for them to assess your request. We’ll review what happened and get back to you. If your tracking hasn’t updated for 10 business days, get in touch and we’ll help track it down.
All sales are final
We don’t accept returns or exchanges. If your order arrives damaged, please see Damaged or missing orders above.
Questions
Get in touch through the Contact page and Larica will reply as soon as she can.